Welcome to Your New Computer

A little while ago I had to replace the hard drive in my computer and I thought I was going to have a nervous breakdown. Even though I wasn’t exactly starting from scratch (I backed up everything onto an external drive beforehand). it reminded me of how it felt to get a new computer and how exciting and overwhelming the set-up process can be.

If you got a new computer over the holidays, or are looking to do a major overhaul like mine in the future, you want to consider doing the following:

  • Check the box and make sure you have all of the parts and accessories you need. It’s rare that something is missing, but you’re better safe than sorry.
  • Make sure you know what you’re getting into. Is there someone or somewhere you can call if you need more information? What does your warranty cover and who is responsible for covering it (the store, the manufacturer, third-party insurance, etc.)?
  • Check for updates. Depending on how long your computer sat on a shelf in a warehouse, it could be missing crucial software or system updates that should be installed after you fire up that baby for the first time.
  • Install the programs that you want and uninstall those you don’t need. There’s no sense in wasting extra hard drive space on things you don’t use. (Consider grabbing an uninstalling app to help you with the process.)
  • Consider safety. Some computers will come with pre-installed security software but you may want to do your own research and take additional safety measures based on your own needs.
  • Plan your user experience. What would you like to see every time you turn on your computer? How would you like your computer to be used? What can do you do to enhance your workflow? This may involve playing around with your user settings, installing plug-ins on your favourite apps, saving passwords or creating accounts.
  • Last, but not least, back it up. Make sure you have a way of saving information from your computer in a way that is safe and yet easily accessible to you. (Otherwise you really will have a nervous breakdown.)

Setting up and getting used to a new computer takes time and energy, so make sure you give yourself enough time to play around with it until everything feels right. And hey, if something doesn’t work at first, you can always change it. The beauty of the personal computer is that it was designed to be customized. All the possibilities are there so that you, the user, can have an enjoyable and productive experience. Take them!

Nail that Presentation!

I’m going to give you a statistic. It’s going to be completely made up but I think you’ll agree: 90% of us don’t like making presentations.

Am I wrong?

For the 10% of you who do like making presentations, this post is not for you. But if you’re like me and the thought of public speaking kind of makes you want to throw up, then you’d better read on.

See what I did there? Already I’ve started to give you an effective presentation (even though you’re reading a blog post). I started off with a statistic you may or may not identify with and because it’s completely made up I’ve hopefully put you (my audience) at ease and maybe even made you laugh a little. But because I’ve humanized myself by identifying a common fear that most of us face I’ve made you intrigued: if I feel the same way as you do, what solution could I possibly have to fix the problem?

That’s how a good presentation should start: capture your audience, then identify yourself in relation to the issue you’ve raised. Once you’ve established a connection, you’ve established a certain level of trust; then you can make your intentions for the rest of the presentation known.

That’s half of what makes a good presentation work: appealing to the humanity of your audience and identifying a human component to your subject. Knowing who you’re presenting to and what’s important to them will take away a lot of the guesswork as to how to deliver your message more effectively.

The second half is preparation, which to the nervous folks in the crowd is the key to cutting your anxiety by half. Even if you consider yourself crap at public speaking, just taking the extra time to prepare may give you the confidence boost you need to get through your presentation.

And by prepping I don’t just mean reading your notes over and over until you have your whole speech memorized. In fact, some experts consider writing out your presentation beforehand a big no-no: memorizing means you run the risk of losing your place, and it may leave you with a false sense of security regarding your material. What happens if you get interrupted, get asked a question, or sense a mood shift in the room? A written presentation has no room for spontaneity.

However, if you write out your key points ahead of time and use visual cues in your notes (bullet lists, colours, capital letters, underlining) you can rehearse different ways of delivering your information so you’re prepared for just about any conceivable possibility. (Try to imagine several different scenarios to see how they would play out.)

Your prep work should also require some thought as to the sensory experience of your audience. Consider the seating arrangement, time of day, room temperature, lighting, and the quality of any equipment you may be using. These are all elements that factor into the attentiveness of your audience and their willingness to receive your message.

I’m not going to give you advice in the form of that old adage of picturing everyone in their underwear; I think the best thing you can do is to visualize yourself as confident, knowledgeable and above all more than able to pull off a fantastic presentation. (And that’s fully dressed.)

Holding your own in an office isn’t easy in a fast-paced, competitive and demanding work culture. Having been faced with similar challenges of my own, I’ve compiled some of the best ways to sustain yourself throughout your working life here. For more professional advice, and on how to market yourself or a product, click here or here.

What are some of the speed bumps you’ve hit working in an office? Share your workplace stories below or send them confidentially to keepingbusyb@gmail.com.

Build a Better Business Wardrobe

One of my friends literally had a job opportunity fall into her lap last week that was an improvement over her previous position in so many ways: better work environment, more responsibility, and a pay raise. (Cha-ching!)

Talking over drinks she confided she was worried more than anything about what she was going to wear to her new workplace. It’s a struggle to find clothes that suit her body-type already; trying to add more professional pieces to her wardrobe while on a budget made it an even bigger challenge than usual. “I don’t want to buy a bunch of new stuff just to wear to work,” she complained.

It made me think about my own wardrobe journey, from the time when I had an overflowing closet (working at a clothing store didn’t help), to the time where I learned to let go of things I was holding onto just because I didn’t love myself. Even now I’m not totally satisfied with my clothing collection, so we ended up having a lot to commiserate about.

The capsule wardrobe is a concept that I’ve been contemplating for sometime now ever since I read The Life-Changing Magic of Tidying Up. The idea is to pair down your wardrobe down to 33 key pieces (minus things like underwear, socks, workout clothes, etc.) that can mix and match with ease. (Although according to this article, most of us are doing it wrong.) The term was originally coined by London fashion boutique owner Susie Faux and has now become popularized through sites such as Project 333, which has a detailed explanation of the whole concept and a step-by-step guide on how to implement it into your own life. There’s even a psychological theory behind it- decision fatigue– which brought more attention to public figures such as Barack Obama and Mark Zuckerberg for their “uniform dressing”.

Unless you want to spend hours down the Google rabbit hole, I suggest not searching capsule wardrobe examples. (Besides, I did most of the work for you here on Pinterest.)  A lot of it is in the strategy- this breakdown really helped me to visualize how it might look if I tried to design one of my own.

After ransacking some ideas from here and here, my friend and I came up with a few work outfits using the clothes already in her closet- we just stuck to a neutral palette, incorporated some subtle patterns and shots of color, and brainstormed ways to layer pieces for the chillier months to come.

Honestly, most of us just want to get up and go to work with as little hassle as possible. Cutting down on her clothing choices, and leaving her only with outfits that were coordinated and classy is making her leave for work a more confident woman every morning. Creating a capsule wardrobe isn’t really for the faint of heart- it does take time and effort- but for someone looking to create a better business wardrobe it seemed totally worth the effort.

And as for me? Well, I might have gotten a little inspired too. Let’s just say that we all know what I’m going to be doing this weekend, and it’s probably going to have something to do with my closet.

Have you experimented with a capsule wardrobe in your life? Did it make a difference on how you dressed for work? Let us know what worked for you (or if it didn’t!) or email me at keepingbusyb@gmail.com. I could use your advice too!

Or, hey- maybe you’re totally not into this capsule wardrobe thing anyway. This article makes a good argument for how our obsession to minimize our closets is taking away our personality and sense of style. Is she right? You be the judge!

 

 

Operation Crisis Management: How to Work When You’re Sick

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Before you read this post, please note that I am not a medical professional of any kind. You should always check with your healthcare provider before taking any medical advice!

No matter where we come from, what we do for a living and how much money we make, we are all bound to get sick at one point in time or another. I see it often enough where I work- no one is impervious to germs, and if you are, well this post is not for you. (But please let us in on your secret.)

For those of who do get sick from time to time we know what a drag it can be, not just because you’re not feeling physically well, but also because of the havoc it can wreak in your life. The kids still need feeding, the laundry still needs doing and unfortunately the bills still need to get paid so many of us find ourselves still working- in a personal or professional capacity- even through we’re still ill.

It can be tempting to jump right back into things at the thought of all the backlog that awaits your return, but if you’re able to do it, try to take as much time off as you need. Remember that asymptomatic people can sometimes still be contagious, so it’s always a good idea to consult with a doctor about returning to work safely.

If you do get time off, treat it as a gift- an opportunity to pamper yourself and recover. Workaholics take note: taking care of yourself is more about getting rest and plenty of fluids, not catching up on your paperwork. The body needs time to recuperate.

Of course it’s not always possible to take a lot of downtime for yourself when you’re feeling under the weather. If your employer is flexible, you might be able to negotiate a slower return to work, or make up extra hours from home. Even if you have to face reality a little sooner than you’d like, it’s a wise idea to take things slow and be kind to yourself– you’re not going to be the most alert, clever or productive employee when you’re not feeling your best. That’s ok.

If you’re lucky you have caring and supportive friends, family and co-workers that can come to your rescue during your time of need. They may not be able to wave a magic wand to make you feel better, but you’d be surprised how much a helping hand can boost your spirits, even if those helping hands are only doing a load of dishes.

Help people to help you by letting them know about what’s going on with you. Keep the lines of communication open and let everyone know when you expect to be back at work, and how they can help facilitate your transition back at the office. Remember that you’re not the only one that could be inconvenienced by your illness so make sure the appropriate people have the necessary information to cover for you, or continue a project in your absence.

It’s no fun being sick, but there’s no reason it should turn into a complete crisis. If you’re prepared, and you make sure you’re covered at work, the only thing you have to focus on is getting better.

And I really hope you do feel better soon.

KBwB-BFlower-50

Are you feeling run down or sick all the time? It could be experiencing burnout. Click here for more solutions on how to achieve a healthier work/life balance here.

Operation: Crisis Management

KBB_elastic_bandsOnce in awhile, you will find yourself in a tangle.

If you are reading this, then maybe you’re in the middle of one right now. Or maybe you’re reading this because you’re hoping to have the information in case you run into trouble one day.

Either way, you are not alone. We are together in this. I am here for you.

I got the idea of “Operation: Crisis Management” from an English teacher I had way back as a senior in high school. She was incredibly sensitive to the overwhelming pressure we faced before graduating and she’d watch as even the best of students (including myself) would crumble under the enormous workload. Every once in awhile, she’d take one of us aside after class, sit us down and declare, “You need crisis management!” Looking back on it, I’m amazed how often she took the time out of her own busy life to go over our assignments with us and decided what we needed to prioritize in order to get the most important things done. It’s something for which I now I am incredibly grateful.

All of us will eventually need to evoke “crisis management”- whether we’re catching up on work after an unexpected illness, coping with a family emergency, or experiencing personal problems. These are all crises, and you can work through them.

The most important thing is that you find your helpers first: a team of friends, family members, colleagues or members of the community who are willing and able to provide the resources that you need in order to manage whatever you are going through. If you do not have access to these resources, find someone you trust and ask them to help you. At the very least, you owe to the people who care about you to let them know that you’re working through something difficult. They want to be allowed the opportunity to help.

Professionally speaking, it’s important that you maintain honest, direct and appropriate communication with your superiors and your colleagues about your capacity to perform at work. Maintaining boundaries is important and healthy, but a few quick words with your boss about your break-up, or the death of a grandparent is better than taking time off without warning, or spending the majority of your shift crying in the bathroom.

Now more than ever, it’s important to be mindful of your own needs. People are over-scheduled and over-worked as it is, and dealing with a crisis lowers your mood, zaps your energy, and in some cases makes you sick. You are allowed to take a break, which means learning to say no to anything that’s not an immediate priority during this time. Delay and delegate tasks whenever possible– it will allow you the breathing room you need to complete whatever needs to be done, and hopefully give you time to recharge. Eating right, drinking water, exercising, fresh air, meditation and getting enough sleeping all help with burnout. (For more tips on how to deal with burnout, read this post. I’ll also convince you to sleep more here.)

Sometimes crises will come up and they will be unexpected, or inevitable. Personal crises such as deaths, physical and mental illnesses, break-ups or other emergencies will, unfortunately, happen to all of us.

Once in a while, we come across people who always seem to be in crisis whether it’s because they’re overwhelmed by their dysfunctional family, burdened with continuous relationship problems, or constantly take on too many projects at work. You may be one of these people yourself.

Bad things happen to everyone. It’s how we cope with them that counts.

As difficult as it may seem, each challenge we face comes with a learning opportunity that ultimately helps us understand and grow as human beings. Sometimes there will be things that happen that are circumstantial, or out of our control. Sometimes they are sad and unfair. But we have a choice as to how we handle them.

If you begin to notice the same patterns occurring, and the crises you seem to face over and over again are similar, it may be time to revisit your own behaviors and choices. Be honest with yourself and ask what you may be contributing to your own crises. Do you avoid making decisions? Are you saying yes to more things than you can handle? Instead of beating yourself up about past actions that you can’t control, figure out how you can use this information in the future. Maybe it means learning how to set better boundaries, or learning when to say no. You have the power and the self-insight to develop your own coping mechanisms in the best way you see fit, as long as it doesn’t inflict any harm on yourself or others.

J.D. Salinger once said, “On particularly rough days when I’m sure I can’t possibly endure, I like to remind myself that my track record for getting through bad days so far is 100%, and that’s pretty good.” I’ve survived 100% of the bad days as well.

You can too.

KBwB-BFlower-50Sending lots of love and good feels out over the interwebs to anyone that’s going through anything. I hope this post helps you in some small way.

Even though I write a blog with the word “busy” in the title, I still feel like we do way too much stuff. Part of keeping busy is finding a balance, so sometimes I blog about that here. I hope you take the time to find balance, too.

 

 

 

 

 

How to Hold a Business Meeting and Actually Get Things Done

KBB_agenda_bird_notebookYes, you can!

No, I wouldn’t lie to you- and I hate meetings as much as the next person. It’s not just because I express myself in writing (hello, I’m a blogger). But I find the most meetings drag and eat up precious time for very little payoff.

Tell me you have been there before.

It honestly doesn’t have to be that way. If you’re holding a meeting that has an actual purpose you’re already on the right track to becoming more productive. Having a meeting for the sake of meeting that (heaven forbid) doesn’t have an agenda is like taking a huge chunk of your day and flushing it down the toilet, if you were able to do such a thing. If there’s no clear outcome or advantage to having a meeting, it’s probably safe to say that you don’t need to have one.

Sometimes meetings are a necessary evil in order to better communicate with staff or collaborate with colleagues on a joint project. In that case, try to minimize the number of attendees by limiting it only to the other people that need to be involved (in some cases, scheduling a check-in phone call or email with any other secondary employees, staff, or other collaborators can suffice). Designate a speaker and/or meeting leader to cut down on interruptions, and make sure there is a designated note-taker responsible for crystallizing any important ideas discussed who can follow-up with the appropriate people afterwards to make sure everyone is on the right track.

Surprisingly enough, the key to an efficient business meeting is to make sure that it’s just that- efficient. That means no false starts, no interruptions and a schedule that stays on track. It may be a good idea to schedule extra time at the beginning to allow for stragglers and getting everyone organized and seated. Once your meeting is ready to start, make sure everyone’s attention is focused on the common goal. No cell phones, headsets, tables, walk-ins, or drop-bys. For larger groups, or meetings that require a brainstorming or creative component, it may be helpful to employ a timer to make sure in-depth discussions don’t completely take over from getting work done.

What happens after a meeting is almost just as important as what happens during a meeting- if there’s no clear agenda or outcome, there’s no immediate way forward to getting things done. Make sure this doesn’t happen by taking the extra time at the conclusion of your meeting to delegate responsibilities, assign tasks and set clear expectations as what the next actions are for every single person in attendance. Ill-defined work is kind of like doing no work at all- most of everyone’s time will be spent trying to figure out what needs to be done, and who should take on each of these tasks. This can result in lower productivity, missed details, late deadlines, poor morale- and could lead to more serious consequences for you and your team, such as bad performance reviews or even financial losses.

Everyone’s on the same team here- most of us don’t like meetings. Each of us had our own working style and our own set of responsibilities that we have to prioritize throughout the day and meetings often upset this balance, or become unnecessary obstacles to getting actual work done. But when meetings are unavoidable there’s no reason not to make them as quick and painless as possible.

Yes, you can!

KBwB-BFlower-50Does anyone else out there start shuddering when a meeting is announced? Me too. Teach me the ways you survive them by emailing me keepingbusyb@gmail.com or commenting below.

For other unconventional business solutions, you may to check out these posts here. Looking to give your whole work life an efficiency makeover? Here is a good place to start.

My Office Essentials

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I have to tell you a funny story. It’s about one of my co-workers and how her obsession with office supplies actually got her into trouble.

In a busy, paper-based medical office, a lot of faxing and photocopying occurs. We use black pens when scheduling or writing memos simply because the pens with blue ink do not produce legible faxes or photocopies.

However, my co-worker just had to use the blue pens because they were part of her office essentials- the funny, little quirky preferences that we develop for certain stationary supplies or office gadgets that inexplicably make us feel more confident and more productive at our jobs.

Our office manager begged her until she was blue in the face (pun intended) to switch, but she just couldn’t. We eventually removed all of the blue pens from the office, but to this day my co-worker claims that writing with the blue pen just makes her feel better.

Don’t tell me you don’t have your favorite office supplies because I know that you do. And because I’m in the mood for sharing, and I love making lists, I’ve compiled a list of my office “essentials”- the supplies that I need on a daily basis that not only assist me in being productive and staying organized, but make my work honestly more enjoyable. I’d love for you to share yours as well by emailing me at keepingbusyb@gmail.com.

A paper-based agenda. Writing down my appointments and the time-sensitive actions in my calendar solidifies them in my memory, and I developed a system of storing my to-do lists in my agenda so I can access them on the fly. Bonus points if the agenda is pretty.

Colorful pens. I used to be so obsessed with color-coding that my classmates in first-year linguistics at university made up a verb to describe my unique brand style of transforming lecture notes into a crazy rainbow of reminders and possible study questions.

Pretty notebooks. Anyone notice a theme here? They’re essential for jotting down notes in a meeting or recording an idea you got while waiting for the street car. Much like my pens, I carry these babies around with me until they bite the dust. Or get filled up with ideas. Whichever comes first.

I’m constantly on the go so I am forced to manage most of my emails and phone calls through my Smartphone. It also has a copy of my calendar and a couple of apps I use to manage my time. And I also have the IKEA app which just sort of draws me into this universe of assembly-required furniture.

Highlighters. I make a ton of notes and use these often to color-coordinate tons of reminders, projects, etc. They also make my agenda look pretty. Bonus!

Blank notecards. Because. I. Believe. In. The. Power. Of. The. Handwritten. Note.

Post-Its. Flags, shapes, sizes, colors- I personally consider them to be one of the ultimate reminders- kind of like my nagging conscience, only prettier.

To others my essentials might seem frivolous or unnecessary, but to me, they’re what keeps me happy before, during and after the work day. After all, what’s a few dollars to spend on post-its if they make everything look pretty and organized?

KBwB-BFlower-50To check out more of my favorite office supplies? Some of the stuff I dig is featured on my Amazon store here, and I should tell you that I get a small (small!) kickback if you see something you like. Did I miss one of your favorites on my list? Comment below or drop me a line at keepingbusyb@gmail.com and set things straight!